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LASER FAQ

  1. Where do I find prices for individual products? Individual product prices can be found by clicking on the desired part within each product category on our website or by downloading a PDF of the product catalog from the website (on the right).
  2. How do I request a catalog or price list? You can download and print a product catalog by clicking the link to your right or call us at 508-869-0373.
  3. How do I purchase Laser Arsenal™ Workholding and Fixture Plates? The Laser Arsenal™ products are sold by Phillips Precision, Inc. Products Division direct from our manufacturing facility located in Boylston, MA through our online shop on this website.
  4. What is the Laser Arsenal™ return policy? If you are not satisfied with your purchase or your purchased item(s) does not fit your application you may return it in its unused condition along with your packing slip within 7 days of receiving your order. No RMA is required. We will gladly refund you the entire purchase price of your items less shipping and 10% restocking fee. Please contact us if you have any questions. Order discrepancies must be reported within 2 business days after receipt of order.
  5. How can I become a Laser Arsenal™ distributor? Please call 508-869-0373 for consideration to be a Laser Arsenal distributor.
  6. How can I become a Laser Arsenal™ Affiliate? If you decide to sign up as an Affiliate, a unique code will be generated that you can add to your website and online promotions.  It would be very easy to test market to your current lists to determine interest in the product line.  We would be happy to answer any questions; please call 508-869-0373

TECHNICAL – FAQ Technical answers about Laser Arsenal products:

  1. Are custom sizes available for Laser Arsenal™ products? Laser Arsenal welcomes your requests for custom specifications. Please submit your RFQ through our website Contact page, or by calling 508-869-0373.
  2. Who do I contact for technical support? Please contact our sales department with your question using the contact form found on the Contact page. We will have our technical design department call or email you to answer your question.
  3. What is the locational repeatability (true position) of the Loc-N-Load™ plates? True position test results internally show a deviation within .005.
  4. What is the flatness of the aluminum plates? Plates are manufactured using MIC-6® with the following published flatness specification: “Flatness tolerance is maintained within .015” on ¼”-5/8” thickness (over a max of 8ft.)”.
  5. Can I get fixture design consultation for my repeat laser jobs? Yes, send Phillips Precision, Inc. a sample part or solid mode.  We will provide you with the appropriately sized Loc-N-Load™ plate and Laser Arsenal™ Workholding.
  6. What is the hole pattern of the Loc-N-Load plates? The hole pattern on the Loc-N-Load plates is 1”.
  7. Can I tell you the model of my laser machine and have you figure out what I need?? We don’t have a library of Laser machine specs, but if you send us the marking area size, table size  and the size parts you typically mark, we can recommend a layout which provides the best solution.
  8. Can I order replacement workholding parts – are they available separately? Certain replacement parts are available. Please submit your request through our website Contact page, or by calling 508-869-0373.
  9. What is the screw size of the button-head and thumb screws in the workholding kits? The screw sizes are 1/4-20 (Inch).